Security & Privacy
Effective February 1, 2005
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage, the footer of every page, and at every point where personally identifiable information may be requested.
The Information We Collect
This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
The Information We DON'T Collect
Credit Card Information your credit card number is only used to complete your transaction and is not saved in our database.
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We may also send you periodic mailings to the postal address used in conjunction with your account. From time to time, we may also make your postal information available to other reputable companies who offer products and services similar to ours. If you do not wish us to provide this service, please Contact Us.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We offer gift certificates by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift certificate.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. To opt out of receiving our promotional emails, please click the "Unsubscribe" link located at the bottom of the promotional email you received, use the opt out/in page or Contact Us:
1440 Field of Dreams Way
Dyersville, IA 52040
You can register with our website if you would like to receive our catalog as well as email updates on our new products and services. Information you submit on our website will not be used for this purpose unless you have opted to do so during the registration process.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that "X" number of individuals visited a certain area on our website, or that "Y" number of men and "Z" number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online by Contact Us. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Notice of privacy protection of social security numbers
Growers Supply is committed to protecting the confidentiality of Social Security numbers collected in the course of business, as well as other personally identifiable information such as driver's license numbers, credit or debit card numbers, bank account numbers, identification card numbers, passport numbers, alien registration numbers, and health insurance identification numbers.
Access to Social Security numbers and other such personally identifiable information shall be limited to those employees and others whose duties require such knowledge. Employees of this Company are prohibited from disclosing, directly or indirectly, Social Security numbers and other such personally identifiable information to anyone unless there is a lawful business justification for the disclosure.
Prior to disposing of documents or computer files containing Social Security numbers or other such personally identifiable information collected in the course of business, the Social Security numbers and other personally identifiable information shall be destroyed or made unreadable.
Our Commitment To Data Security
Security is a top priority at Growers Supply. When our registration/order form and Live Help asks you to enter sensitive information, such as your credit card number, that information is encrypted and is protected with the best encryption software currently available in the industry SSL. Growers Supply uses the most advanced form of SSL software available: 128-bit encryption by Symantec. To learn more about SSL, follow this link www.verisign.com.
Growers Supply's website servers are located in a secured and locked facility that requires all employees to check in and wear valid ID badges.
Our system charges credit cards automatically and once the charge is placed, the number is removed from our database. Only the last four digits of your credit card will appear on your order confirmation email. We never share customer email addresses with a third-party.
Shopping at GrowersSupply.com is safe and easy we process hundreds of orders each day!
Protecting Your Identity Online Avoiding Phishing
Growers Supply will never ask you for the following information in an e-mail communication:
- Your social security number or tax identification number.
- Your credit card number, PIN number, or credit card security code (including "updates" to any of the above).
- Your Growers Suppply password.
Occasionally if you place an order with incorrect information, you may receive an email from Growers Supply giving you the opportunity to correct your shipping/billing and credit card information. When this occurs you will have to contact us. Never submit the information mentioned above directly through an email. Always be sure that when visiting our website the address is:
Should you have other questions or concerns about these privacy policies, please Contact Us.